DIGITINO EMPORIUM LLC | PRIVACY & SECURITY

Privacy Policy.

Your privacy matters. Learn how we collect, use, protect, and manage information across our marketing, software, and AI-powered services.

Last Updated: January 9, 2026

Digitino Emporium LLC ("Company," "we," "us," or "our") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you interact with our websites, applications, marketing services, software products, and AI-powered solutions (collectively, the "Services").

Our Services include Delta AI Agents, our software product designed to help businesses automate customer communications, manage inbound inquiries, respond to leads, and schedule appointments through AI-powered voice and messaging technology.

Please review this policy carefully. If you do not agree with our data practices, please do not use the Services.

01 Information We Collect

1.1 Personal Information

We collect information you voluntarily provide when registering, requesting information, purchasing services, communicating with our team, or interacting with our software products.

  • Name, email address, and telephone number.
  • Company name and business contact details.
  • Authentication credentials stored in hashed form.
  • Billing-related information processed through our payment providers.

1.2 Usage & Technical Information

We may automatically collect technical information when you access our Services, including IP addresses, browser types, device identifiers, referring websites, pages visited, timestamps, error logs, and diagnostic information.

1.3 Cookies & Similar Technologies

We use session, preference, and security cookies to support functionality, remember settings, maintain security, and improve the user experience.

You may disable cookies through your browser settings, although some features may not work properly.

1.4 Facebook & Instagram Advertising Data

When you connect Facebook or Instagram accounts to supported advertising features, we request permissions necessary to provide those features.

Meta Permission Purpose
ads_management Create, edit, pause, or delete advertising campaigns and related assets you authorize.
ads_read Retrieve advertising performance information, including impressions, spending, and conversions.
business_management Access authorized business assets, advertising accounts, Pages, and relevant business resources.
pages_show_list Display Pages you manage so you can select the appropriate assets.

Our Meta advertising integration does not request friend lists, private personal messages, personal posts, or special-category information such as health, religious, political, or biometric data.

02 How We Use Information

We process information for legitimate business and service-related purposes, including:

  • Providing, operating, and maintaining our websites, software, and Services.
  • Performing advertising actions you authorize.
  • Displaying analytics and generating aggregate benchmarks.
  • Responding to inquiries and managing customer communications.
  • Supporting automated lead follow-up, appointment scheduling, and related business workflows.
  • Sending transactional communications such as invoices, appointment confirmations, and password resets.
  • Detecting, preventing, and addressing technical problems, misuse, and fraud.
  • Meeting applicable legal and regulatory obligations.

Legal Bases for Processing

Where the GDPR or UK GDPR applies, our legal bases may include performance of a contract, legitimate interests, consent where required, and compliance with legal obligations.

03 Delta AI Agents & AI Processing

Delta AI Agents is a software product offered by Digitino Emporium LLC that enables businesses to automate certain customer-facing communications and operational workflows.

3.1 AI Voice & Messaging Agents

Depending on the configuration, Delta AI Agents may interact with customers or prospects through telephone calls, website chat, SMS, email, or other connected communication channels.

These systems may assist with answering inquiries, qualifying leads, providing business information, scheduling appointments, and routing conversations to human team members.

3.2 Information Processed by AI Systems

To provide these features, Delta AI Agents may process information such as:

  • Names, telephone numbers, email addresses, and business contact information.
  • Messages, chat conversations, and customer inquiries.
  • Appointment requests, scheduling preferences, and related booking details.
  • Information voluntarily provided during interactions with AI-powered systems.
  • Relevant CRM information made available through authorized integrations.

3.3 Third-Party AI Technology

Delta AI Agents may use authorized third-party technology providers for AI processing, communication delivery, automation, hosting, and integrations.

Relevant information may be transmitted to these providers as necessary to deliver the requested functionality.

3.4 Customer Responsibility & Consent

Businesses using Delta AI Agents are responsible for providing any legally required notices and obtaining applicable permissions or consent before using automated calling, messaging, recording, or other communication features.

Recording, transcription, and storage practices, where enabled, depend on the applicable service configuration and connected providers.

3.5 Human Oversight

AI-generated responses may occasionally be incomplete or inaccurate. Businesses should use appropriate human oversight when relying on automated communications and workflows.

The exact information processed, features enabled, retention settings, and third-party integrations may vary depending on the specific Delta AI Agents implementation.

04 Data Retention

We retain information according to the following periods described in our existing policy, subject to applicable legal requirements.

Data Category Retention Period
Meta Advertising Data Up to 24 months from the last successful token refresh, or 48 hours after account disconnection, whichever occurs first.
Personal & Billing Data While your account remains active and up to 7 years afterward for bookkeeping and compliance.
Cookies & Technical Logs Up to 26 months unless a shorter retention period is sufficient.
Delta AI Agents Data Retention varies by implementation, service configuration, applicable agreements, and connected technology providers.

Data may be deleted, anonymized, or retained as required by applicable law or legitimate operational requirements.

05 Your Rights & Data Deletion

Depending on your location and applicable privacy laws, you may have rights to request access to, correction of, deletion of, or portability of your personal information.

You may also have rights to object to or restrict certain processing activities and to lodge a complaint with a relevant supervisory authority.

How to Submit a Privacy Request

To request access to your personal information, correct inaccurate data, request deletion, or ask questions about your privacy rights, contact:

[email protected]

Please include enough information for us to identify your request. We may need to verify your identity before providing or deleting data.

Deleting Your Meta Advertising Data

You may disconnect your account through Facebook Settings and Business Integrations.

Our existing policy specifies that this initiates the Facebook Data Deletion Callback, with associated Meta data purged within 48 hours.

You may also submit a verified deletion request by emailing:

[email protected]

Our existing policy specifies a 72-hour response commitment for verified Meta data deletion requests.

Delta AI Agents Data Requests

For questions or requests concerning information processed through Delta AI Agents, contact us at:

[email protected]

Depending on the service arrangement, certain requests may need to be directed to the business responsible for the original customer interaction.

We may retain information where legally required.

06 Sharing & Disclosure

We do not sell or rent Meta advertising data. We disclose information only where necessary to operate our Services, support authorized business activities, or meet applicable legal requirements.

Service Providers

Authorized service providers may process information on our behalf for functions such as hosting, infrastructure, payment processing, customer support, email delivery, CRM management, automation, and AI-powered functionality.

We may also disclose information to authorities where required by law or in connection with a lawful business transfer.

Mobile Information & Messaging Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with third parties.

Third-Party Technology Providers

Depending on the Services used, technology providers may support hosting, databases, security, billing, transactional communications, AI processing, and customer relationship management.

Specific vendors and their data-processing roles depend on the Services selected and applicable agreements.

07 International Data Transfers

We operate in the United States. Where personal information is transferred from the European Economic Area or United Kingdom, we rely on applicable transfer safeguards, including Standard Contractual Clauses or an adequacy decision where appropriate.

For questions about international data transfers, contact [email protected] .

08 Data Security

We employ technical and organizational security measures designed to protect information against unauthorized access, misuse, alteration, and disclosure.

Our existing policy describes measures including:

  • Encryption in transit and at rest.
  • Role-based access controls.
  • Two-factor authentication for internal accounts.
  • Regular penetration testing.
  • Vendor risk assessments.

No system or method of electronic transmission is completely secure. We cannot guarantee absolute security of information.

To report a suspected privacy or data security concern, contact:

[email protected]

09 Children's Privacy

Our Services are not directed toward individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.

If you believe information about a minor has been collected through our Services, contact:

[email protected]

10 Changes to This Policy

We may update this Privacy Policy to reflect changes in our Services, software products, business practices, or applicable laws.

Our existing policy provides that material changes will be announced 30 days in advance through email or an in-app notification.

The date displayed at the top identifies the current policy version.

11 Contact Information

If you have questions about this Privacy Policy, your personal information, Delta AI Agents, data access, corrections, deletion requests, or other privacy-related matters, please contact us.

Digitino Emporium LLC

Primary Privacy Contact:
[email protected]

Website:
digiemporium.io

Questions About Your Privacy?

We're committed to transparency and responsible data practices across our marketing services and Delta AI Agents software product.

Contact our team with questions, privacy concerns, or data deletion requests.

EMAIL OUR TEAM →

[email protected]

© 2026 Digitino Emporium LLC. All Rights Reserved.

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